🎉 New users get a 1-Month Free Trial!
🎉 New users get a 1-Month Free Trial!
Step-by-Step Interactive Guide

How wAIsend Works

Learn how to configure and scale your WhatsApp automations. Select a topic from the sidebar to view detailed video walkthroughs and instructions.

⚡ 5-Minute Setup🌐 Official Cloud API & QR🇪🇬 Egyptian Arabic AI💳 InstaPay Ready

1. Connection & Setup

wAIsend supports two flexible connection methods: (1) Official Meta Cloud API for phone-free, scalable business messaging with pre-approved templates, or (2) QR Code / Mobile Session for instant 30-second setup with your existing WhatsApp number and zero Meta conversation fees.

Official API

Option A: Meta Cloud API

For scaling brands & official templates

  • Direct Server Link: Runs 24/7 without requiring a physical phone or Wi-Fi.
  • Pre-Approved Templates: Send bulk notifications, OTPs, and marketing campaigns.
  • Green Badge Eligibility: Eligible to apply for Meta's Official Business checkmark.
  • Note: Meta charges conversation rates directly via your Business Manager account.
How to connect: Go to Settings → Connections → Add Meta Cloud Session → Enter your WABA ID & Permanent Token.

Option B: QR Code / Pairing

30-second setup for existing numbers

  • Zero Meta Fees: Messages are sent through your connected phone with no per-template costs.
  • Instant 30s Activation: Scan the QR or enter an 8-digit code from WhatsApp Linked Devices.
  • Keep Existing Chats: Continue chatting normally from your physical phone and WhatsApp Web.
  • Note: Requires keeping your phone powered and respecting WhatsApp messaging limits.
How to connect: Open WhatsApp on phone → Linked Devices → Link a Device → Scan the QR code shown on screen.

2. Data Upload & AI

Upload your product catalogs, FAQs, or contact lists directly via Excel. wAIsend's AI engine will ingest this data to instantly provide accurate auto-replies.

products_catalog.xlsxUploaded
Product / QuestionDetails / AnswerPrice (EGP)
ساعة جلد رجاليضمان سنة، جلد طبيعي أسود450 EGP
مواعيد العمل؟يومياً من 10 ص حتى 11 م—
مصاريف الشحن للقاهرة50 جنيه خلال 48 ساعة50 EGP

0-Hallucination Knowledge Engine

wAIsend chunks, embeds, and stores your spreadsheet securely. When customers ask about availability, colors, or prices in Egyptian slang, the AI retrieves the exact answer without guessing.

🎙️ Voice Transcription: Customers can also send voice notes! The engine automatically transcribes colloquial audio into Arabic text before generating answers.

3. Visual Automations

Use our drag-and-drop flow builder to design conversation trees. Add delays, conditions, and dynamic API requests to build smart chatbots without any code.

TriggerCustomer types "Order"
AI ActionExtract Item & Address
LogicCalculate Total + Shipping
ResultSend InstaPay Link

4. Campaigns & Bulk Messaging

Launch bulk messaging campaigns safely. Import your targeted lists, set up dynamic variables, and let our smart anti-ban engine throttle messages securely.

Personalized TagsHello {{name}}, your order {{order_id}} is shipped!
Smart Jitter ThrottlingRandomized 2-5s delay per message to comply with policies
Opt-Out ProtectionAutomatic unsubscribe handling when users reply STOP

5. CRM & Pipelines

Move leads through customizable Kanban boards. Assign tags, track lead scores, and distribute hot leads to your agents using round-robin routing.

New LeadsMahmoud S. (Cairo)
AI EngagedSarah K. (Browsing)
Order PlacedAhmed T. (650 EGP)
DeliveredNadine A. (Closed)

6. Native Booking Engine

Configure your services and working hours. Allow customers to book appointments directly inside WhatsApp while wAIsend automates the reminders.

In-Chat Reservation Flow

Customers pick their doctor, service tier, or consultation time directly through interactive buttons inside WhatsApp — no external websites or Calendly links required.

📅 Appointment Confirmed: Saturday, Oct 24 at 04:30 PM.
⏰ Automated WhatsApp reminder sent 2 hours before the visit.

Developers

Connect wAIsend to your backend. Send secure OTPs using our dedicated endpoints, and configure inbound/outbound webhooks for real-time synchronization.

curl -X POST https://waisend.com/api/v1/messages/send \
  -H "Authorization: Bearer sk_live_your_api_key" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+201012345678",
    "text": "Your order #4912 has been confirmed!"
  }'